Mobile Phone Repair at Home in Queens: How It Works

Step 1: Tell us what's wrong

Call, text or WhatsApp us at (929) 356-1669, or fill in the quote form. The more we know, the more accurate the quote:

• Your exact model (Settings → General → About on iPhone, Settings → About phone on Android)
• What happened and what's not working
• A photo of the damage, if you can
• Your neighborhood or ZIP code, for example Flushing 11354 or Astoria 11103

Step 2: Get a quote and choose a time

We send you the price and offer a time. Same-day visits depend on technician availability and whether we have the part for your model. Nothing is booked until we've both confirmed.

Step 3: Get ready for the visit

• Back up your phone if you can.
• Have your passcode ready so you can test the phone afterward.
• If Find My needs to be switched off for your repair, have your Apple ID password handy.
• Pick a spot with a table and decent light: a kitchen table, an office desk or a building lobby.

Step 4: The repair

The technician brings the tools and parts and repairs your phone where you are. You can stay nearby the whole time, so your phone never leaves your sight. Screens, batteries, charging ports and back glass on many models can be done during the visit; some repairs, like certain iPads or water damage, can take longer, and we'll tell you upfront.

Step 5: Test, then pay

Before you pay, check the things that matter: touch, display, Face ID or fingerprint, cameras, speakers and charging. If something isn't right, tell the technician then and there.

Where in Queens do we go?

Queens is our home base. We regularly visit Flushing, Astoria, Jackson Heights, Jamaica, Long Island City and Richmond Hill, and we schedule visits in Brooklyn, the Bronx and Manhattan. See the full service area.